15 August
First year of activity of the Tourism and Mobility Infopoints
After just over a year since the inauguration of the new Tourism and Mobility Infopoint in Via Trieste, 1, the City of Brescia, Brescia Mobilità Group and Brescia Tourism present the first results of the project that aims to make the city more attractive to tourists and more accessible to everyone.
Brescia's aim was to provide an integrated and innovative information and communication system using Infopoints located in two strategic positions: the Tourism and Mobility Infopoint in Via Trieste 1 and the Tourism and Mobility Infopoint at Viale della Stazione 47 - open every day, including Sundays and holidays, from 9 am to 7 pm - meeting the needs of customers in the best way possible by providing multilingual assistance and information.
The appreciation of residents and tourists for the service offered by the Infopoints is evident in the results of the latest customer satisfaction survey, carried out one year after the inauguration of the Via Trieste site in May 2016: 86.8% of the respondents had an extremely positive overall opinion of the service offered.
In one year the Infopoints welcomed 29,000 tourists responding to more than 34,000 requests for materials and information, to which must be added those received via telephone, email and the new WhatsApp service.
Contact Info
For more info:
Customer Care Brescia Mobilità Group
Ph. +39 030 3061200 - WhatsApp 342 6566207
customercare@bresciamobilita.it
www.facebook.com/bresciamobilita
www.facebook.com/metrobrescia
https://twitter.com/bresciamobilita
https://twitter.com/metro_brescia
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